Mack GuardDog Connect Meets Fleet Maintenance
Connect your Mack trucks to HVI through GuardDog Connect — and AI-powered predictive diagnostics, Mack OneCall automatic alerts, over-the-air updates, and Allison transmission monitoring flow directly into your inspections, work orders, and PM schedules. Proactive uptime technology backed by Mack experts.
What GuardDog Connect Sends to HVI
Mack GuardDog Connect uses AI analytics to catch potential faults before they occur. The Mack Uptime Center monitors your trucks 24/7 and triggers Mack OneCall alerts. HVI receives predictive diagnostics, Allison transmission data, and OTA update status.
AI Predictive Diagnostics
GuardDog Connect uses AI analytics to predict potential faults before warning lights appear. HVI receives these early warnings and creates proactive work orders to prevent unplanned downtime.
Mack OneCall Alerts
When GuardDog detects a critical issue, it automatically alerts Mack OneCall — often before a warning light appears. HVI receives these alerts and creates work orders with dealer-coordinated repair plans.
Allison Transmission DTC
GuardDog Connect now monitors Allison transmission diagnostic codes across all Mack powertrains. HVI receives transmission fault data with resolution guidance through a single point of contact.
Over-the-Air Updates
Mack trucks receive remote engine calibration updates and parameter changes through OTA. HVI logs all update events alongside maintenance records for complete compliance tracking.
Mack Connect Portal
Mack Connect provides reporting and analytics on truck health and operational performance. HVI syncs with Mack Connect data for comprehensive fleet visibility beyond basic telematics.
Uptime Center 24/7
The Mack Uptime Center monitors your trucks around the clock. When an issue is detected, Mack specialists coordinate with your preferred dealer for fastest resolution. HVI tracks every case.
How Mack GuardDog Connect Works With HVI
Every MY 2025 Mack truck comes with GuardDog Connect standard. HVI connects through the Mack Connect platform and puts that machine data to work inside inspections, work orders, and PM schedules.
Connect GuardDog
Select Mack from HVI's integration library. Authenticate with your Mack Connect credentials. The connector maps your entire Mack truck fleet automatically.
Machine Data Flows
Engine hours, fuel levels, GPS location, diagnostic codes, utilization rates, and health alerts sync from GuardDog Connect and Mack Connect into HVI continuously.
HVI Acts on the Data
PM schedules trigger from real engine hours. Inspections reference live machine data. Diagnostic codes feed into maintenance planning.
Engine Hrs
LiveFuel
TrackedPM
OEM IntervalsPredictive Maintenance From GuardDog AI Analytics
Stop estimating when service is due. GuardDog Connect uses AI to predict faults before warning lights appear. HVI receives these early warnings and triggers PM schedules at OEM-recommended service intervals. When a machine hits a threshold, HVI creates the notification automatically.
DTCs
CapturedHealth
MonitoredWork Order
CreatedGuardDog Predictive Diagnostics & OneCall Alerts in HVI
GuardDog Connect continuously analyzes Mack truck health using AI-powered diagnostics — When a potential issue is detected, GuardDog automatically alerts Mack OneCall and your preferred dealer — often before the driver sees a warning light. HVI receives these alerts and creates work orders with dealer-coordinated repair plans.
Mack + HVI
Truck Uptime HubOEM
DataLive
SyncAuto
PMWhy HVI for Mack
Digital Truck Inspections
Pre-trip, DVIR, and daily inspections on iOS, Android, and Web. DOT-compliant checklists with photo evidence, voice notes, and signed PDF reports — enhanced with live GuardDog data.
One-Click Work Orders
Inspection defect becomes a work order in one tap. GuardDog AI alerts and OneCall cases included automatically. Assign technicians, track labour, parts, and completion.
OEM-Driven PM Scheduling
PM schedules triggered by AI-predicted maintenance from GuardDog analytics combined with OEM service intervals. No manual updates, no missed intervals.
Parts, Fuel & Cost Tracking
Parts inventory with min/max levels, truck health data from GuardDog Connect, and cost-per-machine analytics. GuardDog predictive data combined with maintenance costs for total equipment visibility.
Fleet Analytics & Compliance
Dashboards for equipment health, maintenance costs, utilization rates, and compliance audit trails. GuardDog Connect and Mack Connect data combined with HVI maintenance records.
Mack GuardDog Connect FAQ
Common questions from fleet managers before connecting Mack trucks to HVI.
AI-predicted fault alerts, Mack OneCall case data, Allison transmission DTCs, over-the-air update status, engine hours, fuel data, GPS location, and Mack Connect analytics. All synced to HVI through GuardDog Connect.
No. GuardDog Connect comes standard on all MY 2025 Mack trucks with up to 2 years of free Integrated Uptime service. HVI connects through the Mack Connect API. No additional hardware needed.
GuardDog uses AI analytics to predict faults before they happen. Mack OneCall automatically coordinates with your preferred dealer. HVI receives alerts, creates work orders, and tracks resolution — converting reactive repairs into proactive maintenance.
All Mack trucks with GuardDog Connect including Mack Anthem, Mack Pinnacle, Mack Granite, and Mack MD Series. Both Mack MP engine and Cummins engine configurations supported with Allison transmission monitoring.
15 to 30 minutes. Authenticate with your Mack Connect credentials, and the connector handles equipment mapping and data sync automatically.
Yes. HVI supports Mack alongside International, Volvo Trucks, John Deere, Caterpillar, and other OEM telematics providers. Mixed-brand equipment fleets are fully supported in one dashboard.
Yes. GuardDog Connect monitors truck health continuously with AI analytics. Fault alerts and OneCall cases are sent to HVI in real time. Mack Connect analytics are available on-demand.
No. Mack GuardDog integration is included in the HVI subscription with no per-integration fees. The free trial includes full GuardDog Connect and Mack Connect integration access.
Connect GuardDog. Automate Equipment Maintenance.
Engine hours, fuel data, GPS, and diagnostic codes from your Mack trucks flowing into inspections, work orders, and PM schedules. AI-powered predictive diagnostics. Mack OneCall 24/7. Free trial included.